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Clock In & Clock Out (Attendance Tracking)

When to use: Every day when you arrive at work and when you leave.

How to Clock In (Arrival)​

Step-by-step​

  1. Go to Time & Attendance → Clock In/Out
  2. Click Clock In when you arrive at work
  3. On web: Allow the browser to access your location (GPS)
  4. On mobile: Make sure you're connected to the company WiFi before clocking in
  5. The system records your arrival time

Result​

You'll see a message showing your arrival time recorded. It appears in your daily attendance record.

How to Clock Out (Departure)​

Step-by-step​

  1. Go to Time & Attendance → Clock In/Out
  2. Click Clock Out when you leave work
  3. On web: Allow the browser to access your location (GPS)
  4. On mobile: Make sure you're still on company WiFi
  5. The system records your departure time

Result​

The system now knows when you left the office. This completes your attendance for that day.

Understanding Attendance Status​

Each day at work shows a status that tells you what kind of day it was. Here are the common ones:

Status Types​

Normal Work Days:

  • WORK - You clocked in and out normally
  • LATE_EARLY - You arrived late or left early (with a request submitted)

Days Off:

  • WEEKEND - Saturday or Sunday (not a work day)
  • HOLIDAY - Company holiday or public holiday
  • LEAVE - You had approved time off

Missing Clock:

  • ABSENT - You didn't clock in or out
  • FORGOT_CLOCK_IN - System detected you didn't clock in but you were working
  • NOT_EMPLOYED - This status appears as a dash (-) - This means the system doesn't have your employment information for that date (you may not have been employed yet, or employment ended)

Special Status:

  • FUTURE - The date is in the future (shows as a dash -)

What Does the "NOT_EMPLOYED" Status Mean?​

When You See a Dash (-)​

If a date in your calendar shows a dash (-) instead of a status:

It means: The system doesn't recognize you as an active employee for that date

This can happen:

  • Before your start date - You weren't employed yet
  • After your employment ended - You left the company
  • During a leave of absence - You're temporarily not active
  • Data issue - Missing employment information in the system

What You Should Do​

If you see dashes (-) for dates when you WERE working:

  1. Check your employment dates - Ask HR if your start/end dates are correct
  2. Contact your HR team - Report that your dates seem wrong
  3. Don't worry about clocking in - If the system shows NOT_EMPLOYED, you likely can't clock in anyway

Troubleshooting​

"I get an 'outside office zone' error"​

This means: The GPS shows you're not near the office

How to fix it:

  • Move to the office location (GPS location check)
  • Make sure you're close to the office building
  • Check that your phone's location is turned on and accurate

"I can't clock in on mobile"​

Check:

  • Are you connected to company WiFi? (Some companies use WiFi instead of GPS)
  • Is your phone's location turned on?
  • Is the app allowed to access your location? (Check phone settings)

If still not working:

  • Try clocking in on a computer/web version instead
  • Ask your IT team to check if your phone is registered

"I already have an approved 'Remote Work' request today"​

Good news: If you have approved remote work for that day, you can:

  • Clock in and out without needing GPS or WiFi
  • Be anywhere in the world
  • Just use the app normally

"I forgot to clock in (or out)"​

What happens:

  • Your manager or HR can see you forgot
  • System may mark it as FORGOT_CLOCK_IN
  • You can request a correction

How to fix it:

  1. Ask your manager or HR team to help
  2. Or submit a leave request with type "Attendance Correction"
  3. Provide the time you actually arrived/left
  4. They'll review and update your record

"I clocked in/out but it's not showing"​

Wait a moment - The system sometimes takes a few seconds to update

If it still doesn't show after 1 minute:

  • Refresh the page
  • Try logging out and back in
  • Contact IT if the problem continues

Daily Attendance Calendar View​

What You See Each Month​

On the dashboard, you can see a calendar showing:

  • Your clock in and out times
  • Your attendance status for each day (WORK, LEAVE, WEEKEND, etc.)
  • Special symbols for different types of days

Color Codes​

Different statuses may have different colors to help you quickly understand your attendance:

  • Green - Normal work day
  • Blue - Day off / Weekend
  • Yellow - Partial day / Late/Early
  • Red - Absent or issue

Tips for Smooth Attendance Tracking​

✓ Clock in immediately when you arrive - Don't wait
✓ Clock out before you leave - Don't forget at the end of the day
✓ Enable location permissions - Give the app access to GPS
✓ Connect to company WiFi on mobile - Check with IT if needed
✓ Report problems early - Don't wait weeks to fix clocking issues
✓ Keep your start date updated - Make sure HR has your correct employment dates

Working Remotely​

If You Have Approved Remote Work​

You can:

  • Clock in and out from anywhere
  • Don't need GPS or WiFi
  • Just use the app normally

If You DON'T Have Approved Remote Work​

You should:

  • Be at the office to clock in/out
  • Use the office GPS/WiFi
  • Request remote work if you need to work from home